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COVID-19 and Continuity Plan

COVID-19 and Continuity Plan

Published on March 18 2020
We are here to serve you
 
Given recent recommendations from official Canadian authorities and the transition from the COVID-19 epidemic to the pandemic stage, Cape Cove would like to inform you of the measures implemented by the firm to ensure the safety of its members, limit the spread of the virus within and outside the Cape Cove network, to comply with official recommendations from the authorities, and to ensure the continuity of our business.
 
The safety of our team members, their families and loved ones, as well as that of our business partners and customers remains our number one priority. We would like to offer our thoughts and support to all those who have to deal with the impacts of contamination within their own organization or those around them.
 
We want to assure all employees and business partners of Cape Cove that we have been monitoring the situation for several weeks and that a business continuity plan has been put in place quickly to ensure that we maintain the level of service you expect, especially with regard to managing the impact of this spread on your own organization.
 
Briefly, we will try to maintain a certain social distance as much as possible. It is for this reason that we will favor:
 
-Remote meetings and communications (telephone and video conference)
-Telework for our teams
 
We would like to inform you that we are already equipped with all the technologies necessary to perform all of our tasks remotely.
 
The Cape Cove offices will be open exclusively for a few internal employees. We encourage our representatives and our customers to not come to our premises during this period.
 
If you have any questions, or would like personalized support, we invite you to contact us at 514-447-8070 or on our toll-free number 1-877-226-4007. You can also write to us via our email info@capecove.ca
 
Please note that we are at your entire disposal and that we are carefully following the new directives from the authorities. We will be in touch with you over the next few days to keep you posted on all the news for Cape Cove.
 
 
The Cape Cove team
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